Our popular Best Practice Sessions are back at Automotive Management Live 2019 providing retailers with proven strategies, actionable insights and forthcoming trends and developments to help forward planning. Segmented into easy-to-access essential topic areas, we have turned to the best in the business who draw on their wealth of data and expertise to provide attendees with critical intelligence on developments in the sector.
Free-to-attend seminars for dealer principals, marketing, finance, sales and aftersales management.
The 2019 sessions have been specially devised with AM’s industry partners to provide senior decision-makers, managers and operational executives in automotive retail businesses with additional insights to help with forward planning. The sessions will be direct, highly informative and hard-hitting with tangible advice and tips, designed to be readily implemented on return to the business.
Please note: Best practice seminars are reserved for car retailers and vehicle manufacturers.
Now an established part of the car and van sales process at most successful dealers, online motor retail is developing rapidly. James Tew of iVendi looks at the latest trends including the emergence of blended solutions that enable customers to mix different elements of the sales process both online and in the showroom.
Chrysalis Solmotive shares proven strategies for achieving sustainable growth through improved customer loyalty. The session explores strategies for segmenting your customers, understanding behaviour, using data and machine learning, and the technologies available to help connect with customers now and in the future. When brought together as part of an overarching customer loyalty programme, customer retention follows suit.
Rapid change is on the not-so-distant horizon for the automotive industry
CDK Global takes a glimpse into the not-too-distant future of automotive retailing where rapid change is already afoot tackling some of the challenges retailers need to face including even more digitisation, evolving consumer behaviour and how technology will impact the sector even further.