Future proofing your workforce
10:30 – 11:30
With the UK facing a labour shortage and the sector facing a skills deficit, attracting high calibre candidates to take up roles throughout automotive retail is a massive challenge. With the pandemic changing people’s attitudes to their work-life balance including working from home and fewer hours adding an extra burden, retailers are having to rethink their approach. At Peoples Ford, the senior management team has put in place a number of measures from working with schools and colleges to attract apprentice technicians to moving away from the traditional low basic-high commission sales pay model for new joiners. Connolly will draw on the business’ experiences in this inspirational talk illustrating how one group is implementing initiatives to combat recruitment and retention issues and create a working environment which delivers for all stakeholders.
Group Director of People and Development
2022 in review, 2023 prospects
12:30 – 13:15
This panel session will be led by the dealer group executives of the Automotive Management Live visitor advisory board, discussing the tactics they used to mitigate the many challenges of 2022 and the prospects for growth they see ahead in 2023.
C.O.O Steer Automotive Group
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Group Sales & Marketing Director
Exploring EV retailer revenue opportunities
14:00 – 14:15
Global technology company Wallbox, which provides electric charging and energy management systems, helps automotive retailers monetise EV charging. McCleave will explain how dealers can futureproof revenue streams by utilising different business models to sell EV charging units direct to customers and ensuring EV chargers installed on forecourts as demanded by OEM standards can deliver profit opportunities. McCleave will outline the EV challenge and provide multiple solutions which will translate into additional income. By drawing on dealer case studies, McCleave will show that by adapting their offerings, retailers can take even more advantage of increasing EV ownership.
Country Director UK and Ireland
Riding the economic challenges
14:30 – 15:15
Despite all the economic challenges the UK is experiencing, businesses need to carry on moving forward and protect their profitability. This inspiring session will not just examine the economic challenges but will deliver suggestions and solutions. You will leave this session with some great takeaways to consider for your business.
Dr Rebecca Harding