The fast-paced world of IT has some valuable lessons for the automotive retail sector, Val Risk, client executive at Fujitsu will will tell delegates at this...
A dealership’s customer satisfaction rating has a direct impact on stock turn, according to data from independent automotive review site JudgeService, which...
Dealers more likely to win aftersales work with proactive reminders
Car dealers could retain more than 60% of customers for MOT and service work if they send timely reminders, according to Marketing Delivery survey. The new r...
Dealers who dare to be different in their digital marketing are likely to boost enquiries, according to data from Autoweb Design which digital solutions...
Retailers adapting to changing buyer habits and customer expectations
Used car buyers are expecting a purchase experience on a par with new, according to latest research from CitNOW which will form the backdrop of its Best...
Online won’t replace dealers, but more digitisation is essential
Shifting car-buying entirely into the online arena is so incredibly complex that dealers will be around
for a long time to come, but increased digitisation...
Dealers encouraged to stay in the ‘red zone’ when closing sales
The number of car buyers purchasing a vehicle on their first visit to a dealership has leapt to 40% of all sales, according to figures from lead management...
GDPR: prepare for data protection law or risk £17.5m fine, car dealers told
Car dealers may face millions of pounds in fines if they fail to prepare for the EU General Data Protection Regulation (GDPR), the stricter data protection laws
