10 November 2022
NEC Birmingham

Resources and News

IT lessons for automotive

The fast-paced world of IT has some valuable lessons for the automotive retail sector, Val Risk, client executive at Fujitsu will will tell delegates at this...
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Customer satisfaction driven stock turn

A dealership’s customer satisfaction rating has a direct impact on stock turn, according to data from independent automotive review site JudgeService, which...
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Dealers more likely to win aftersales work with proactive reminders

Car dealers could retain more than 60% of customers for MOT and service work if they send timely reminders, according to Marketing Delivery survey. The new r...
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Dare to be different

Dealers who dare to be different in their digital marketing are likely to boost enquiries, according to data from Autoweb Design which digital solutions...
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Retailers adapting to changing buyer habits and customer expectations

Used car buyers are expecting a purchase experience on a par with new, according to latest research from CitNOW which will form the backdrop of its Best...
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Online won’t replace dealers, but more digitisation is essential

Shifting car-buying entirely into the online arena is so incredibly complex that dealers will be around for a long time to come, but increased digitisation...
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Dealers encouraged to stay in the ‘red zone’ when closing sales

The number of car buyers purchasing a vehicle on their first visit to a dealership has leapt to 40% of all sales, according to figures from lead management...
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IMI supports Automotive Management Live 2018 with dedicated IMI People Insight Theatre

Recruitment, motivation and skills development will be hot topics for the IMI People Insight Theatre at Automotive Management Live this November.
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GDPR: prepare for data protection law or risk £17.5m fine, car dealers told

Car dealers may face millions of pounds in fines if they fail to prepare for the EU General Data Protection Regulation (GDPR), the stricter data protection laws
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Expert speakers announced for AMLive Insight Theatre

Automotive Management Live has announced a series of expert speakers for the Insight Theatre
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