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This session will focus on used car opportunities and challenges after a period of unprecedented high vehicle values and stock supply issues. If you are nervous about adapting to the current used car market conditions, this seminar will provide you with insights into:
How the market is moving and how that impacts your profits
Strategy for driving stockturn for less desirable vehicles
Strategy for maximising profits on more desirable vehicles
Buying in the right stock to drive profits.
Neil Murphy, COO at RWA Automotive, will share useful insights that will help you navigate the choppy waters in the year ahead. He will be joined by Paul Keatley, Client Development Director at Auto Trader, the guru of maximising used car profits for the AM100 dealer groups, and Michael Bell, CEO of Available Car, one of UK’s largest used car retailers. This will be a panel discussion facilitated by Paul Counter, UK&I Commercial Lead at RWA Automotive.
Session sponsor
Speakers
Paul Counter
UK&I Commercial Lead
RWA Automotive
Paul Keatley
Client Development Director
Auto Trader
Neil Murphy
Chief Operating Officer
Real World Analytics (RWA)
Michael Bell
Chief Executive Officer
Available Car
11:45 –
12:15
Five steps to excel as an independent car dealer – IMDA Panel
11:45 – 12:15
IMDA chair Umesh Samani is joined by IMDA colleagues and fellow independent motor dealers Jim Reid and Stuart Saunders to discuss a range of challenges faced by the sector and will identify the key ingredients of successful trading and weathering the current cost-of-living storm. The biggest single issue for independent used car businesses is stock acquisition and Samani will provide his own insights into why he never buys from auctions and how to build local relationships which provide both vehicles for the forecourt and custom. The panel will also explore stock funding, consumer vehicle finance and future proofing independent used car businesses including the need to embrace pre-owned EVs and why it’s important to blaze a trail in this emerging market.
Session sponsor
Speakers
Jim Reid
Managing Director
Jim Reid Vehicle Sales & Service Ltd
Stuart Saunders
Founder and Managing Director
Urban Car Company Ltd
Umesh Samani
Chairman
The IMDA
Phillip Williams
Chief Commercial Officer
Oodle Finance
12:45 –
13:15
Easing the aftersales pain in 2023
12:45 – 13:15
Drawing on aftermarket analysts GiPA’s data and statistics behind the trends to pinpoint precise challenges and facing aftersales departments as 2023 dawns, Le Hetet will highlight vital requirements to ensure retailers maintain market share as EV ownership increases and the cost of living crisis tightens its grip. With the 0-3 years car parc shrinking and the 5-10 years parc expanding, dealers need to be far more proactive in enticing their used car buyers back to their workshops and attracting business beyond the traditional warranty period. Delivering more flexibility as the third year of below expectations of new car sales bites, dealers must deliver the best possible user experience by simplifying the customer journey by utilising digital tools such as online booking and personal video explainers.
Speakers
Eric Devos
Group President
GiPA
Alistair Jeff
Commercial Director
REALtime Communications
14:00 –
14:30
Who's really eating my lunch?
14:00 – 14:30
Sally Foote has recently joined carwow as UK managing director, as part of her induction Sally has been given lots of advice from carwow's expert teams and combined with her own knowledge from more than 20 years of experience in eCommerce and marketplace businesses, is ready to share her learnings with the wider automotive industry - including secrets that others don't want you to know! Sally's session will share her own insights as well as industry trends and best practice to help dealers get the most from the changing automotive landscape.
